Legal & trust
Contact / Support
Last updated: 1 July 2026 · Staging environment — demo product content.
How to reach the Owners Yachts team.
Summary
We're here to help with listings, offers, transactions, trust and safety, and account questions.
Support channels
- Email: support@ownersyachts.com (demo address).
- In-platform: secure messaging on any offer.
- Trust & safety: report suspected broker or fraud activity with a listing link.
Response times
In production we aim to respond within one business day. This is a staging environment, so the address above is illustrative.
Escalation
Transaction and compliance issues are escalated to the relevant review team (documents, escrow, or broker risk).
Frequently asked questions
How do I report a problem listing?
Use the contact email with the listing link, or in-platform messaging.
Questions?
Contact our team through Contact / Support. This is demo product content; final production legal texts require review by qualified legal counsel in the relevant jurisdictions.